problem-solving with fantastic customer service guaranteed
Professional website maintenance with fantastic customer service guaranteed!
The Serious Web Support Promise is simple:
During our opening hours (Mon - Fri 9:00 to 17:00 GMT) we will respond to all enquiries within 1 hour.
Once we have investigated your request, we will:
- Tell you exactly how we can help
- Give you a deadline for the work to be completed
- Advise you of the full cost
- If we fail to complete the job to your satisfaction, on time - you will not be charged a penny!
We aim to deliver superior levels of service to our clients, with the Serious Web Support promise. There are occasions however, when factors outside of our immediate control mean that deadlines are not met. These factors can include; problems with Internet connections, server and hosting downtime, delays in receiving content and images from clients, and being unable to contact the client if further information is requested.
If we are unable to meet the agreed deadline, due to any factor that is beyond our control, we will complete the job as quickly as we can and will still guarantee your complete satisfaction.
If you have any questions about our promise please call on 0845 094 3055 or email support@seriouswebsupport.com
Opening Hours:
Monday to Friday
9am to 5pm GMT
I have found the service offered by Serious Web Support second to none. Our requests are always dealt with in a timely and efficiency manner. Friendly people too!
Dave Shaw,
Operations Manager,
Efficiency Direct Ltd
Professional, reliable and friendly website support company. Extended opening hours and guaranteed service levels. We provide web site maintenance services with fantastic customer support guaranteed.
Busy marketing executives are often given responsibility for the company websites, and require professional, fixed-cost, guaranteed website management and maintenance.
Serious Web Support offers a choice of packages designed to allow you to focus on your client, while we take care of all website updates, amends and fixes. Call us now on 0845 094 3055.
Arthur McVey
Serious Web Support
Our Promise
Professional website maintenance with fantastic customer service guaranteed!
© 2009 Serious Web SupportSerious Web Support Ltd, Registered in England No. 6225758,
VAT No. 909 9984 52
Registered Office: Fifth Element Business Centre, 12 Station Road, Portslade, Brighton, UK, BN41 1GA